If you receive an error message while watching a video or if the video does not work at all, the issue may be related to your browser.
Please try the following first:
- Clear your browser's cache and cookie data
- Make sure your browser is updated to the latest version
- Try switching browsers
If these tips are not helpful, please contact our customer service via chat or by email at asiakaspalvelu@eduhouse.fi. Please mention in your message which video you are having problems with and what have you already done to solve the issue.