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Eva support

Uh, did you encounter any problems? We've gathered useful tips and solutions to help you resolve the most common issues and continue using EVA effortlessly.

The quality of the response is not satisfactory

Oh, we are sorry to hear that! EVA is based on artificial intelligence, which learns and evolves continuously. Therefore, mistakes and inaccuracies are possible, but these are minimized over time. The quality of the answers from EVA can be affected by several key factors. For better performance, we recommend:  

  • Clear up the chat whenever the topic has changed.  
  • Avoid keyword-only questions and provide more context. 
  • Use follow-up questions to refine the answer.   
  • You can help us improve EVA by providing feedback after the response by clicking the thumbs up or thumbs down icon, and you can also add your open comments.

Please note that the information and help provided by EVA are based on the agreements your organization has established.

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